Supports weddings, conferences, and private events — a major sector on the Vineyard.

Typical Tasks

• Meeting with clients to discuss their needs

• Maintaining partnerships with vendors and caterers

• Overseeing the set-up, execution and cleanup of events

• Managing and budgeting customer finances

Training & Credentials

• A certification or degree in hospitality, communications, or business may be beneficial

• Most employers seek individuals with experience working in the hospitality industry

Earning Potential (Massachusetts)

• Average: $22–$35/hour

Skills & Traits

• Organizational skills

• Excellent communication and interpersonal skills

• The ability to multitask efficiently

• Creative thinking and problem solving skills

Welcomes guests, manages reservations, handles check-in/check-out, and resolves customer concerns.

Typical Tasks

• Handle payments and effectively use online reservation software

• Communicate guest concerns with housekeeping/maintenance

• Offer local recommendations, ensuring welcoming guest experiences.

Training & Credentials

• None required

• On-the-job training is common

Earning Potential (Massachusetts)

• Entry-Level: $41,000 per year

Skills & Traits

• Strong verbal communication and interpersonal skills.

• Customer service experience

A Hotel Manager is responsible for overseeing the successful operations of a lodging facility to ensure guest satisfaction and enhance the facility’s reputation among travelers.

Typical Tasks

• Hire and train employees

• Manage budgets

• Engage with guests to resolve concerns

• Ensure company standards for housekeeping, decor and guest services are met

Training & Credentials

• Experience working in the hospitality industry

• A certification or degree in hospitality may be beneficial

Earning Potential (Massachusetts)

• Entry-Level: $67,000 per year

• Mid-Level: $100,000 per year

• High-Level: $170,000 per year

Skills & Traits

• Ability to lead a large group

• Attention to detail

• Critical-thinking and problem-solving skills

• Ability to work in a fast-paced environment

Housekeepers are critical in maintaining the cleanliness and organization of various residential and commercial properties. If you enjoy organizing and cleaning, you might consider working in this field part-time or full-time whether for a local business or self-employed.

Typical Tasks

• Conduct routine cleaning tasks to maintain a clean and orderly environment

• Use a wide range of equipment to execute tasks

• Adhere to safety standards when using chemical cleaning agents

Training & Credentials

• None required

• On-the-job training is common

Earning Potential (Massachusetts)

• Entry-Level: $30,000 per year

• Mid to High-Level: $58,000 per year

Skills & Traits

• Attention to detail

• Ability to work independently

• Reliability, time management, and physical endurance

Manage short-term rentals, guest communication, scheduling, and vendor coordination.

Typical Tasks

• Effectively use property management software

• Keep accurate records

• Schedule routine maintenance and emergency repairs

Training & Credentials

• A certification or degree in business may be beneficial

• Employers value applicants who are professional, organized, dependable and customer-focused

Earning Potential (Massachusetts)

• Average: $25–$40/hour

Skills & Traits

• Strong organizational skills

• Customer service experience

• Ability to communicate clearly and effectively

A Restaurant Manager is responsible for overseeing the daily operations of a restaurant.

Typical Tasks

• Recruit, interview and train staff to follow restaurant procedures

• Supervise all areas of the restaurant and handle problems that arise

• Maintaining safety and food quality standards

• Ensure positive guest experiences

• Organizing schedules, keeping track of employees’ hours and recording payroll data

Training & Credentials

• Experience working in the restaurant industry

• Management or supervisory experience

• A certification or degree in hospitality may be beneficial

Earning Potential (Massachusetts)

• Entry-Level Average: $62,000 per year

• High-Level Average: $85,000+

Skills & Traits

• Customer service skills

• The ability to multitask efficiently

• Ability to handle a fast-paced work environment

Lead tours, manage rentals (bikes, boats, paddleboards, kayaks, etc.), and provide visitor education.

Typical Tasks

• Share information about Martha’s Vineyard including history, nature, and/or points of interest

• Ensure positive guest experiences

• Safely manage groups of people

• Properaly maintain and repair equipment

Training & Credentials

• CPR/First Aid certification depending on role

• A certification or degree in education, communications, or recreation may be beneficial

• Local employers seek individuals eager to learn and share their passion for history or nature with others

Earning Potential (Massachusetts)

• Entry-Level: $20–$30/hour

Skills & Traits

• Strong public speaking skills

• The ability to multitask efficiently

• Knowledge of Island history or environment